PRIVACY POLICY
Play Cello Music / Ilse de Ziah
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you use our website or services, including the Cello Club, online courses, downloads, and webinars.
1. Information We Collect
When you subscribe or purchase products, we collect:
Personal information: Name, email address, billing information
Device and usage information: Browser type, operating system, device type, and interactions with our website
We use this information to:
Deliver services and digital products
Communicate about your account, orders, or membership
Inform you of new products, updates, or surveys (only if you consent)
2. How We Get Your Consent
By providing your information to subscribe, purchase, or access our content, you consent to its use for that purpose.
If we want to use your information for marketing or another purpose, we will:
Ask for your explicit consent, or
Give you an easy way to opt out
You can withdraw your consent at any time by contacting [email protected].
3. Disclosure of Information
We may disclose your personal information if required by law, such as responding to court orders or legal investigations.
Third-party providers (like Stripe or PayPal) may also access the information necessary to process payments. Their policies may differ, and your data could be subject to laws in other jurisdictions.
4. Security
We take reasonable measures to protect your information:
Payment information is encrypted (SSL / AES-256)
Only authorized staff can access stored data
While no system is 100% secure, we follow industry best practices.
5. Cookies & Tracking
We use cookies and similar technology to:
Recognize your device
Personalize your experience
Measure engagement and site performance
You can disable cookies, but some features may not function correctly.
6. Age of Consent
You confirm that you are:
At least the age of majority in your state or territory, or
Have parental/guardian consent if you are a minor
7. Changes to This Policy
We may update this policy at any time.
Changes take effect immediately when posted
Material changes will be highlighted on the site
8. Contact
Questions or requests regarding privacy:
Ilse de Ziah – [email protected]